Cardholder Inquiry Coordinator


The Cardholder Inquiry Coordinator has outstanding customer service skills and is an administrative coordinator with a thorough understanding of accounting principles to provide customer support for financial institution account reconciliation inquiries. The Coordinator is the point of contact for all incoming debit and credit trace requests. You will investigate transactions, process adjustments, and report back to clients and merchants.

The best candidate for this role will be able to demonstrate -- excellent customer service skills, initiative for immediate action, exceptional attention to detail, and extraordinary problem solving and resolution skills. You have at least three years experience in a demanding customer service role working with account reconciliation, some post secondary education and intermediate MS Office skills.

Threshold Financial Technologies Inc. is Canada's leading provider of ABM network management and transaction processing services to financial institutions and retailers. We are consistently at the leading edge of the industry, both in terms of technology solutions and customer service. Threshold's team is comprised of experienced, dedicated individuals who believe in making a positive difference.

Become part of a team of top professionals poised for significant growth, and receive a competitive compensation package including benefits and a company matched RRSP plan as well as an employee assistance program, on-site workout room and a caring company culture.

Threshold is an equal opportunity employer. While your interest is appreciated, only those selected for an interview will be contacted. No telephone calls please.



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